WAITING FOR 9 YEARS FOR A LOST PHONE TO BE REPLACE

THIS IS A FOLLOW UP REPPORT TO CELL C REGARDING THEIR DISGUSTING SERVICE.I HAD BEEN STRUGGLING TO FOR 9 YEARS TO GET A REPLACEMENT PHONE WHICH I LOST IN 2007 AND SUBMITTED ALL THE DETAILS TO CELL C. I SUBMITTED A REPORT TO HELLO PETER IN FEBRUARY 2016 AND A CELL C EMPLOYEE BY THE NAME OF MPHO NDLOVU RESPONDED AND SAID HE WILL PROVIDE ME WITH FEEDBACK AS THIS MATTER IS WITH THEIR LEGAL DEPARTMENT.TO MY DISMAY, IM RECEIVING LETTERS FORM THEIR DEBT COLLECTORS-MUNNIK BASSON AND DA GAMA INC. ON A DAILY BASIS WITH RGRDS TO THIS MATTER.I WILL NOT PAY UNTIL I RECEIVE A REPLACEMENT PHONE AS IT WAS INSURED AS PER THE CONTRACT, WHICH WAS SUBSEQUENTLY LOST.I HAD SUBMITTED THE OB NUMBER FROM SAPS, BLACLISTING DETAILSBUT DUE TO THE *********** SERVICE PROVIDER I GET HARRASSED BY MBD DAILY.MPHO NDLOVU SAID THEY CANNOT TRACE MY DETAILS ON THEIR SYSTEM AS THIS IS AN OLD MATTER BUT WILL REPORT BACK TO ME BEFORE THE END OF FEBRUARY BUT TO MY SUPRISE THEY MANAGED TO HAND ME OVER TO MBD, HOW IRONIC..DISGRUNTLED CUSTOMER