AM
Ayesha M
1 reviews | Active since Mar 2009
14 Apr 2016, 14:33
WAITING 4 DAYS FOR A SIM SWOP
Got told by Samsung that need to get a new sim card that supports LTE. Buy one from Cell C shop on 10.04.16. Call the Cell C call centre on Monday, Tuesday and Wednesday x 2 times each. Log a complaint on their website. They decide today to try and contact me on the very number which I am trying to do a sim swop on. when they will know that will be impossible, as the sim is inactive. even though they have my contact number and I have given it on numerous occasions. pathetic service, I wonder why I remain a loyal customer
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Cell C's replyOfficial
14 Apr 2016, 14:44Hello denialy,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply14 Apr 2016, 14:44
Official
Hello denialy,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN