Vodacom wants to rob me daylight!!!

Today I bought 1GB of data from Vodacom and then arranged a link of two other vodavom users as required before you can transfer data. Hey guess what, after several attempts failed, I approached Voda Shop 4U at Westgate Mall for help.

One Darling lady named Elsabe spent just over half an hour trying to help me by phoning Voda Contact Centre, talked to one Lefa and later with Taurus, both gentlemen. Both said I can only manage to perform this transaction seven days later!!!!

Shockingly I then inquired about how to retrieve or secure my refund or in the least, to ensure I don't lose this data as I bought it for today and intended to bless a couple in Mofolo, Soweto. Still no guarantee instead I was advised to phone 082 135 and talk to a consultant. I phoned and worse still was that no option to talk to a consultant exists!!!!

Today seems to be terrible a day but I won't allow Vodacom to insult me with this ****************, I will fight with every breath in my body to ensure my refund is made.

One of Vodacom options, option(5), states "Data transfer" then to one directing you to either link or change recipient, which isn't necessary when z beneficiary is already link. So easy to rob customers and imagine how easy ,repeatedly and swift they do to the poor and uninformed people out there!!!!!