1 reviews | Active since Dec 2016

06 Dec 2016, 15:27

Very very very very very... BAD SERVICE

<p>Someone has managed to **** my ID document and open a contract with Cell-C. Cell-C adviced me to go and do an afidavit with the police, of which i did.</p> <p> </p> <p>I phoned them today, and the have managed to send me provide me with a copy of a **** ID that was used to oipen an account on my name. However i did not recieve any reference and any conclusion. When i try to call every agent that speaks to me hangs up.</p> <p> </p> <p>I believe i have a right to know what is happening, because thios will destroy my credit rating... I also want to kn ow who processed the whole contract.</p> <p> </p> <p> </p>

0
Replies (3)
Cell C
Cell C's reply06 Dec 2016, 15:46
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply07 Dec 2016, 12:50
Official

Moses confirmed that he has contacted you and provided interim feedback.

Regards

Cell C | PN

Cell C
Cell C's reply12 Dec 2016, 15:50
Official

Moses has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN