Very Very awful service

<p>Good day,</p> <p> </p> <p>I called Cell C on the 5th of August 2016, to find out when one of my Cellphone contracts would be eligible for an upgrade. I was told that I would be upgrade on the 7th of August.</p> <p>I then called on the 8th of August and was told that I had outstanding balance for two of my contracts, I then asked cell c to make a debit order go through and was told that they can only debit my account on Wednesday Morning (Today). I call c today and was told that I will only be able to qualify for an upgrade NEXT MONTH.</p> <p> </p> <p>Really??? After all of those cals,l consultants telling me I can upgrade on the 8th of August and now it is next month? Is everyone getting information from the same database?</p> <p> </p> <p>I wan to find out why does cellc give people false hope.</p> <p>I have been contemplating of going to another nextwork (port) and I think I have had enough now with cell c.</p> <p> </p> <p>As soon as my contracts are all done…..I am cancelling all 3 of my contracts one by one ….</p> <p> </p> <p>I have given cell C too many trials and hoping the service would get better over the years, they are the only network I have had on a contract bases and now they are showing me its time to move on.</p> <p> </p> <p>I am disappointed.</p>