BM
Busisiwe M
1 reviews | Active since Jun 2013
27 Sept 2023, 14:05
Very upset client
Once again Cell C has listed me without my knowledge. I'm so annoyed. Absolutely appalling
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
27 Sept 2023, 14:19Good day Busisiwe ,
Thank you for reaching out to us.
Apologies for the unpleasant experience.
Kindly private message us your id number and number that we can reach you on to assist with this query.
^TD
Thank you for reaching out to us.
Apologies for the unpleasant experience.
Kindly private message us your id number and number that we can reach you on to assist with this query.
^TD
Best regards,
Cell C's reply27 Sept 2023, 14:19
Official
Good day Busisiwe ,
Thank you for reaching out to us.
Apologies for the unpleasant experience.
Kindly private message us your id number and number that we can reach you on to assist with this query.
^TD
Thank you for reaching out to us.
Apologies for the unpleasant experience.
Kindly private message us your id number and number that we can reach you on to assist with this query.
^TD
Best regards,
BM
Busisiwe M's updateReviewer Update
28 Sept 2023, 10:16I wrote a private message still no call, you telling me about 24-48 hrs. You dont take complaints seriously. You listed me again for R185 without my knowledge when I specifically asked you to cancel and you confirmed it was done. Last year I had the same issue with you and this other account didn't come up only now when I'm trying to apply again for something.I need someone to call me urgently please on ***, id no ***, account ***. I don't have 24-48 hrs. I need a call in the next hour to get this mess resolved. Thanks
BM
Busisiwe M's update28 Sept 2023, 10:16
Reviewer Update
I wrote a private message still no call, you telling me about 24-48 hrs. You dont take complaints seriously. You listed me again for R185 without my knowledge when I specifically asked you to cancel and you confirmed it was done. Last year I had the same issue with you and this other account didn't come up only now when I'm trying to apply again for something.I need someone to call me urgently please on ***, id no ***, account ***. I don't have 24-48 hrs. I need a call in the next hour to get this mess resolved. Thanks
Cell C's replyOfficial
28 Sept 2023, 11:12Dear Busisiwe ,
Thank you for the information provided . Please receive our sincere apologies for the inconvinience caused thus far.
We will be in touch to assist in resolving this matter.
TD
Thank you for the information provided . Please receive our sincere apologies for the inconvinience caused thus far.
We will be in touch to assist in resolving this matter.
TD
Best regards,
Cell C's reply28 Sept 2023, 11:12
Official
Dear Busisiwe ,
Thank you for the information provided . Please receive our sincere apologies for the inconvinience caused thus far.
We will be in touch to assist in resolving this matter.
TD
Thank you for the information provided . Please receive our sincere apologies for the inconvinience caused thus far.
We will be in touch to assist in resolving this matter.
TD
Best regards,
BM
Busisiwe M's updateReviewer Update
28 Sept 2023, 11:31Where's the private message I cant find it
BM
Busisiwe M's update28 Sept 2023, 11:31
Reviewer Update
Where's the private message I cant find it
Cell C's replyOfficial
28 Sept 2023, 11:51We have received the contact numbers.
Our team will be in touch to assist.
TD
Our team will be in touch to assist.
TD
Best regards,
Cell C's reply28 Sept 2023, 11:51
Official
We have received the contact numbers.
Our team will be in touch to assist.
TD
Our team will be in touch to assist.
TD
Best regards,
BM
Busisiwe M's updateReviewer Update
28 Sept 2023, 12:39Your agent called me and I must say what appalling service from Cellc. I was sorting out an account last year which I was also handed over for, the amount was R180. Nobody bothered to tell me that there's another account for the same amount which I was handed over for in 2013 it's only coming up now this year. So you find joy in messing up people's lives. I was declined last year because of Cellc and same thisng will happen again this year for R180. I will never recommend anyone to use Cellc. Your service is pathetic.
BM
Busisiwe M's update28 Sept 2023, 12:39
Reviewer Update
Your agent called me and I must say what appalling service from Cellc. I was sorting out an account last year which I was also handed over for, the amount was R180. Nobody bothered to tell me that there's another account for the same amount which I was handed over for in 2013 it's only coming up now this year. So you find joy in messing up people's lives. I was declined last year because of Cellc and same thisng will happen again this year for R180. I will never recommend anyone to use Cellc. Your service is pathetic.
Cell C's replyOfficial
28 Sept 2023, 13:23Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Regards,
^TM
Regards,
^TM
Best regards,
Cell C's reply28 Sept 2023, 13:23
Official
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Regards,
^TM
Regards,
^TM
Best regards,