VJ
Verna J

1 reviews | Active since Nov 2019

25 Nov 2019, 20:09

Very upset

On Friday I bought R35 airtime and I wanted to convert it to the all 4 for one package.As I was driving I tried 3 times to convert it and every time got the message we are processing your request.But within 2mins my airtime was missing and I never got the data I requested.When I phoned the consultant told me it’s because my mobile data was on .How can I switch off my data if the type of work I do doesn’t allow this.I know it’s only a R35 but I’ve been with Cell C from 2012 and this is the first time it’s happened

0
Replies (1)
Cell C
Cell C's reply25 Nov 2019, 21:01
Official
Hi Verna 

You can control your out of bundle usage. Simply dial *147#, select "manage account" then "spend control" and change your data limit to R0.

^MM