mF
marinda F

1 reviews | Active since Mar 2017

18 Feb 2018, 13:02

Very upset

Cell C must be broke because they take my airtime and data every time and when I phone they always say you were on the internet. When your phone wasn't even with you. This isn't the first time this has happened and it's a lot of airtime thay take. So tired of this problem.

0
Replies (2)
Cell C
Cell C's reply19 Feb 2018, 07:40
Official

Good morning Marinda

Airtime and data do not disappear there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones, and faster networks mean data is used quicker etc.

We will get one of our consultants to look into this matter and assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply20 Feb 2018, 09:00
Official

Moses has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,