AP
Anthea P
1 reviews | Active since Apr 2022
06 Apr 2022, 11:13
Very unhappy & upset Cell C customer
I made use of this platform for the 1st time on Saturday, 2 April 2022 after receiving bad service from Cell C. I received a reply "the business has rep**** privately" but Cell C has made no contact at all so I am still a very upset & unhappy Cell C customer.
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Replies (2)
Cell C's replyOfficial
06 Apr 2022, 12:20Good day Anthea
We apologies for the unpleasant experience. Is this regarding the device repair? If no, please provide us with a reference number.
^NT
We apologies for the unpleasant experience. Is this regarding the device repair? If no, please provide us with a reference number.
^NT
Cell C's reply06 Apr 2022, 12:20
Official
Good day Anthea
We apologies for the unpleasant experience. Is this regarding the device repair? If no, please provide us with a reference number.
^NT
We apologies for the unpleasant experience. Is this regarding the device repair? If no, please provide us with a reference number.
^NT
AP
Anthea P's updateReviewer Update
06 Apr 2022, 12:44No. It is not about the repair. It is about 2 of my 3 Cell C contacts. I visited my nearest store at Paarl Mall on Saturday, 2 April 2022 & for the 2nd time I was told at the store that Cell C changed their T&C's and I am now stuck in a 2 year contract on an old device. I want to upgrade my 1 contact but Cell C is not allowing me to do so.
AP
Anthea P's update06 Apr 2022, 12:44
Reviewer Update
No. It is not about the repair. It is about 2 of my 3 Cell C contacts. I visited my nearest store at Paarl Mall on Saturday, 2 April 2022 & for the 2nd time I was told at the store that Cell C changed their T&C's and I am now stuck in a 2 year contract on an old device. I want to upgrade my 1 contact but Cell C is not allowing me to do so.