CJ
Christine J

1 reviews | Active since Feb 2022

08 Feb 2022, 12:14

Very Unhappy Customer

My experience with Cell C after more than 30 years was an absolute nightmare. From agents to Team Leaders, Management.... The most "assistance" I received was from Social Media. Why have attitude because you have a title. A title you are not entitled too as they can make decisions. Management holds none of their employees accountable for their errors. Us the Customer are left with their mess... Not one of them owned the problem. I feel contract workers feel they have no obligation towards Customers / Clients. I have never been more unhappy.

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Replies (1)
Cell C
Cell C's reply08 Feb 2022, 16:08
Official
Good day Christine 

Thank you for writing to us.

We have received your review.

We apologize for the unpleasant service you have endured from our Customer Service.

Please send us a brief description of your query, we will investigate  and contact you to assist.

^NZ