1 reviews | Active since Mar 2013
VERY UNHAPPY CUSTOMER
I put in an application with cell c on 25/11/2015 for TWO iphone 6s plus and was assisted by Tsholofelo Leshoro who then told me that I was approved to get the 2phones .I then sent in the required documents via email on 27/11/2015,received a call on 28/11/2015 from a lady called Thando who asked me to confirm my order details (phone model ) she the confirmed that delivery will be done on 01/12/2015. I then received an sms this morning (01/12/2015) with an order number as i'm waiting patiently for the delivery guys I get a call from Tsholofelo Leshoro who now tells me the delivery guys are on their way but I can only get one phone and I have an option to either just take the one phone or add another contract but for only r250.Im not happy at all with this kind of service if I did not qualify for two phones why was I not told from the beginning, and they choose to tell me on the day of delivery when the guys are even on their way with just one phone? something I did not even agree to
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
