CC
Charmaine C
1 reviews | Active since Jul 2013
26 Mar 2021, 11:32
Very unhappy
On the new book of 16 March Cell C has a deal that sais when you upgrade for example to a new S21+ you can add a Samsung Galaxy A31 for only R50 per month. So now when I want to upgrade and im phoning the stores they are telling me the A31 is discontinued and I wont get it anywhere. How do you make a special deal like that and you don't have stock anywhere??????? This is unacceptable
Helpful (0)
Replies (6)0
Replies (6)CC
Charmaine C's updateReviewer Update
26 Mar 2021, 14:08When will this be please. I need to upgrade tomorrow and need to decide if i would rather change service providers. It is 14:08 and no one has phoned
CC
Charmaine C's update26 Mar 2021, 14:08
Reviewer Update
When will this be please. I need to upgrade tomorrow and need to decide if i would rather change service providers. It is 14:08 and no one has phoned
CC
Charmaine C's updateReviewer Update
26 Mar 2021, 15:53Still no response. This is unacceptable
CC
Charmaine C's update26 Mar 2021, 15:53
Reviewer Update
Still no response. This is unacceptable
CC
Charmaine C's updateReviewer Update
29 Mar 2021, 10:10On the new book of 16 March Cell C has a deal that sais when you upgrade for example to a new S21+ you can add a Samsung Galaxy A31 for only R50 per month. So now when I want to upgrade and im phoning the stores they are telling me the A31 is discontinued and I wont get it anywhere. How do you make a special deal like that and you don't have stock anywhere??????? This is unacceptable
They rep****: Good day Charmaine
Thank you for reaching out to us.
Our Social Media Team will contact you and assist.
It is 29 March 10:06 still no response. I know that Vodacom does not care about their customers and they have admitted it, but I did not think that CELL C will go the same way. I wanted 2 of the specials (and the specials are every where in the shops) just to look into my Childers eyes and say sorry Cell C is lying and making **** specials.
They rep****: Good day Charmaine
Thank you for reaching out to us.
Our Social Media Team will contact you and assist.
It is 29 March 10:06 still no response. I know that Vodacom does not care about their customers and they have admitted it, but I did not think that CELL C will go the same way. I wanted 2 of the specials (and the specials are every where in the shops) just to look into my Childers eyes and say sorry Cell C is lying and making **** specials.
CC
Charmaine C's update29 Mar 2021, 10:10
Reviewer Update
On the new book of 16 March Cell C has a deal that sais when you upgrade for example to a new S21+ you can add a Samsung Galaxy A31 for only R50 per month. So now when I want to upgrade and im phoning the stores they are telling me the A31 is discontinued and I wont get it anywhere. How do you make a special deal like that and you don't have stock anywhere??????? This is unacceptable
They rep****: Good day Charmaine
Thank you for reaching out to us.
Our Social Media Team will contact you and assist.
It is 29 March 10:06 still no response. I know that Vodacom does not care about their customers and they have admitted it, but I did not think that CELL C will go the same way. I wanted 2 of the specials (and the specials are every where in the shops) just to look into my Childers eyes and say sorry Cell C is lying and making **** specials.
They rep****: Good day Charmaine
Thank you for reaching out to us.
Our Social Media Team will contact you and assist.
It is 29 March 10:06 still no response. I know that Vodacom does not care about their customers and they have admitted it, but I did not think that CELL C will go the same way. I wanted 2 of the specials (and the specials are every where in the shops) just to look into my Childers eyes and say sorry Cell C is lying and making **** specials.
CC
Charmaine C's updateReviewer Update
29 Mar 2021, 12:01 On the new book of 16 March Cell C has a deal that sais when you upgrade for example to a new S21+ you can add a Samsung Galaxy A31 for only R50 per month. So now when I want to upgrade and im phoning the stores they are telling me the A31 is discontinued and I wont get it anywhere. How do you make a special deal like that and you don't have stock anywhere??????? This is unacceptable
They rep****: Good day Charmaine
Thank you for reaching out to us.
Our Social Media Team will contact you and assist.
It is 29 March 10:06 still no response. I know that Vodacom does not care about their customers and they have admitted it, but I did not think that CELL C will go the same way. I wanted 2 of the specials (and the specials are every where in the shops) just to look into my Childers eyes and say sorry Cell C is lying and making **** specials.
They rep****: Good day Charmaine
Thank you for reaching out to us.
Our Social Media Team will contact you and assist.
It is 29 March 10:06 still no response. I know that Vodacom does not care about their customers and they have admitted it, but I did not think that CELL C will go the same way. I wanted 2 of the specials (and the specials are every where in the shops) just to look into my Childers eyes and say sorry Cell C is lying and making **** specials.
CC
Charmaine C's update29 Mar 2021, 12:01
Reviewer Update
On the new book of 16 March Cell C has a deal that sais when you upgrade for example to a new S21+ you can add a Samsung Galaxy A31 for only R50 per month. So now when I want to upgrade and im phoning the stores they are telling me the A31 is discontinued and I wont get it anywhere. How do you make a special deal like that and you don't have stock anywhere??????? This is unacceptable
They rep****: Good day Charmaine
Thank you for reaching out to us.
Our Social Media Team will contact you and assist.
It is 29 March 10:06 still no response. I know that Vodacom does not care about their customers and they have admitted it, but I did not think that CELL C will go the same way. I wanted 2 of the specials (and the specials are every where in the shops) just to look into my Childers eyes and say sorry Cell C is lying and making **** specials.
They rep****: Good day Charmaine
Thank you for reaching out to us.
Our Social Media Team will contact you and assist.
It is 29 March 10:06 still no response. I know that Vodacom does not care about their customers and they have admitted it, but I did not think that CELL C will go the same way. I wanted 2 of the specials (and the specials are every where in the shops) just to look into my Childers eyes and say sorry Cell C is lying and making **** specials.
Cell C's replyOfficial
29 Mar 2021, 14:05Hi Charmaine
We apologize for the delay.
You will be contacted and provided with assistance.
Regards
^MP
We apologize for the delay.
You will be contacted and provided with assistance.
Regards
^MP
Cell C's reply29 Mar 2021, 14:05
Official
Hi Charmaine
We apologize for the delay.
You will be contacted and provided with assistance.
Regards
^MP
We apologize for the delay.
You will be contacted and provided with assistance.
Regards
^MP
CC
Charmaine C's updateReviewer Update
31 Mar 2021, 08:34Still no response on 31 March - no phone call nothing. I emailed head office and also no reply. If this is the way you want to do baseness I will rather go to another cellphone provider
CC
Charmaine C's update31 Mar 2021, 08:34
Reviewer Update
Still no response on 31 March - no phone call nothing. I emailed head office and also no reply. If this is the way you want to do baseness I will rather go to another cellphone provider