Very unhappy

I do not know what is wrong with this company. I received an SMS that a credit enquiry has been made on my name by Cell C yesterday. Who gave the permission and this is messing my credit score.

I had a compliant last week and was told to go instore. Now a credit enquiry has been made without my permission. What is really going on with this company?

So now this company is making credit enquiries without asking for permission? The gentleman that called yesterday called from this number *** said he is calling from Cell c and can see i have 2 inactive numbers. I told him i tried doing a sim swap and upgrade but was told to go instore. This gentleman said he can help me wit the sim swap than dropped the call afterwards. I never agreed to doing the upgrade nor sim swap. Now I receive an SMS today regarding tis credit enquiry.

Tell me how are you going to Fix this and remove and have that enquiry removed?

alert-bell Activity New Enquiry Enquiry Date 20-06-2023 Subscriber Cell C