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AM
Annerie M

1 reviews | Active since Oct 2012

07 Aug 2023, 08:28

VERY SLY BUSINESS DONT TRUST THEM TO CARE

IF I COULD GIVE NO STARS I WOULD!!! VERY SLY BUSINESS. SAY THEY CANT DEBIT YOUR ACCOUNT AND THEN ALL OF A SUDDEN DEBITS YOUR ACCOUNT AFTER YOU HAVE MADE THE MONTHLY EFT!! THEN THEY DONT WANT TO REFUND THE CASH AS THEY INVOICE FOR THE NEXT BILLING MONTH!!! THEN YOU ARE OUT OF POCKET FOR THE REST OF THE MONTH, BUT THEY DONT GIVE A F$%^!!!! IN ONE MONTH I PAID R2198.00 FOR MY CELL PHONE AND MY NORMAL BILL IS R1099.00 DO NOT TRUST THEM THE GIVE A DAMN ABOUT YOU!!! AS IF THE ECONEMY WE CURRENTLY LIVE IN YOU CAN AFFORD TO PAY DOUBLE ON YOUR ACCOUNT ON ONE MONTHS SALARY!!!!!

0
Replies (6)
AM
Annerie M's update07 Aug 2023, 15:26
Reviewer Update
Cell C isnt doing anything about it. You allocated the extra payment to the August bill. Dont call me again and dont give me your apologies, as you dont mean it. You just TAKE AND TAKE and we must suffer. How the hell must someone pay over 2k for a contract in one month!!!!????!!! AND WHO GAVE YOU THE RIGHT TO DEBIT MY ACCOUNT, I DIDNT EVEN ACCEPT A DEBICHECK MANDATE???
Cell C
Cell C's reply07 Aug 2023, 15:41
Official
Hi Annerie Meyer

Rest assured our Team is looking into your query, feedback will be provided soon.

Regards
^TG
AM
Annerie M's update07 Aug 2023, 15:43
Reviewer Update
Your team just called me, and told me that they will not be doing the refund as it was allocated to the august bill!! Dont tell " rest assured" because I already received the call.
Cell C
Cell C's reply07 Aug 2023, 16:03
Official
Our Team has confirmed that they are busy preparing the Refund.

Regards
^TG
AM
Annerie M's update15 Aug 2023, 11:07
Reviewer Update
Received my refund. Thanks,
AM
Annerie M's update26 Feb 2024, 13:01
Reviewer Update
Hello Guys, seems you will never be rid of me in terms of all the **** that CellC gets up too.
Yes again, EFT payment for my account processed on the 23rd of Feb, and again CELLC goes and debits my account on the 25th of Feb. So again, double payment has gone off my account. There is however no DEBICHECK MANDATE APPROVED FOR CELL C TO DEDUCT ANY FUNDS.

I have gone in to CELLC Centurion Mall, they assisted. But I am not happy waiting 7 - 14 days for you to refund my MY MONEY as you didnt hesitate to double take on funds... I want my funds bank immediately.

Hope to hear from you guys soon. As again this is super unaccepteble.

Ref no: ***

Thanks,