HC
Horrified C
1 reviews | Active since May 2012
02 Dec 2015, 13:10
Very rude contact centre agent
I purchased airtime and data from my FNB account on 1st December. My bank confirms this and I was told by Cell C to send my bank statement as proof which I did and they confirmed they received it. I called now to ask what the problem is and I was told by this agent \you must wait"I mean really man"
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Cell C's replyOfficial
02 Dec 2015, 13:16Hello furiuos,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Dec 2015, 13:16
Official
Hello furiuos,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,