Very poor service very bad

Item: Cell C
Rating: 1

Im struggeling since 24th to open my line I have phoned cell c 7 times already the 7the time someone gave me roxanne venter she said its ons then she said my data is finish but it does not work on both lines there us more then enought data on its off!!!

! Its 12.12am and my night time data is also not working.. my phone lines is not activated. This is bad service... will never recomend any one again.

How can you treat you clients like this. I have sent 4 times emails to customer service and proofs and no respond not even hello will come back ti you nothing.

Helpful (0)

Replies (3)

Cell C's replyOfficial

29 Jan 2018, 07:10

Good morning Lezane

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C's reply29 Jan 2018, 07:10

Official

Good morning Lezane

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN

's updateReviewer Update

29 Jan 2018, 11:44

Thank you for your respons the branch in motlosana mall helped me she reset it for real after an hour it work thank you

's update29 Jan 2018, 11:44

Reviewer Update

Thank you for your respons the branch in motlosana mall helped me she reset it for real after an hour it work thank you

Cell C's replyOfficial

29 Jan 2018, 11:52

You're welcome.

Regards

Cell C | PN

Cell C's reply29 Jan 2018, 11:52

Official

You're welcome.

Regards

Cell C | PN