Very Poor Service from CellC Fibre.

Fibre has been poor or down for 4 weeks. I've phoned, sms'd and emailed with no communication. When phoning the operator said I needed to email; after emailing I received a ticket no. and an email from someone saying they left a voicemail at 10pm and would phone again in 4 days time.

My recommendation would be to not use CellC as a service provider for Fibre.