BX
Bonginkosi X
1 reviews | Active since Jul 2022
09 Dec 2022, 11:09
VERY POOR SERVICE FROM CELL C
I am very much disappointed with the service received from cell c. I lost my phone and with the help of the Police it was traced and recovered. But now i have been trying for over two weeks now to get you guys to Unblacklist my phone, instead been sent from pillar to post. I am very much frustrated have wasted over R200 airtime calling cell c and the only thing i get is stories after stories yet you still debiting from my bank. If i could give you guys a 0 star rating i would right now.
*** Khethiwe Cele
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Replies (2)BX
Bonginkosi X's updateReviewer Update
09 Dec 2022, 19:02I have personally canceled the claim i made from the insurance days ago and i even called cell c to inform them that i have canceled the claim. The lady named Fikile from cell c call center said i should send the unblacklisting forms again which i did and i received the case number ***. And this was the second time i had sent them the unblacklisting forms.
I fail to comprehend why different departments from the frickn same company do not communicate, i mean if you guys do communicate youl will know by now that Khethiwe Cele have canceled the claim made from cell c insurance, we don't need a new phone. Get your facts right and unblacklist my phone *** please.
Currently i will never refer anyone to cell c never.
I fail to comprehend why different departments from the frickn same company do not communicate, i mean if you guys do communicate youl will know by now that Khethiwe Cele have canceled the claim made from cell c insurance, we don't need a new phone. Get your facts right and unblacklist my phone *** please.
Currently i will never refer anyone to cell c never.
BX
Bonginkosi X's update09 Dec 2022, 19:02
Reviewer Update
I have personally canceled the claim i made from the insurance days ago and i even called cell c to inform them that i have canceled the claim. The lady named Fikile from cell c call center said i should send the unblacklisting forms again which i did and i received the case number ***. And this was the second time i had sent them the unblacklisting forms.
I fail to comprehend why different departments from the frickn same company do not communicate, i mean if you guys do communicate youl will know by now that Khethiwe Cele have canceled the claim made from cell c insurance, we don't need a new phone. Get your facts right and unblacklist my phone *** please.
Currently i will never refer anyone to cell c never.
I fail to comprehend why different departments from the frickn same company do not communicate, i mean if you guys do communicate youl will know by now that Khethiwe Cele have canceled the claim made from cell c insurance, we don't need a new phone. Get your facts right and unblacklist my phone *** please.
Currently i will never refer anyone to cell c never.
Cell C's replyOfficial
09 Dec 2022, 21:09We will follow up and revert to you.
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Cell C's reply09 Dec 2022, 21:09
Official
We will follow up and revert to you.
^NT
^NT