VERY POOR SERVICE

LG G3 - Faulty phone - repair center confirmed that phone cannot be fixed, after a huge fight said I will get a new phone. (Here is the catch a new phone from Cell C means please bring you old back cover and battery for your new phone! - I have never in my life had such terrible bad service - Being a client of Cell C makes you a zero on a contract they will rather buy someone new out of their contract just so they don't have to look after you. - I am so frustrated with Cell C. I would like my handset repaired or replaced I have all off the above information on email already send through to Matthew, Dewalt and Karl and still no direct answer everyone is just sending mails. - So over it.