BA
Barry A

1 reviews | Active since May 2014

16 Apr 2015, 09:55

Very Poor Connection. Help!

Hi, I have been with Cell C for many years, 10 years infact. I have recently moved to Rocklands in Mitchells Plain and find that I have a very bad internet connection and my phone keeps searching for a network. after 12 midnight and thereabouts, my connection is established, but who calls at that hour and why should I stay awake that late to do an eft which STILL takes ages once there is a connection. Besides this i have always been happy with Cell C and my contracts, but please if this could be sorted hastily, as I would hate to go to another network.

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Replies (1)
Cell C
Cell C's reply16 Apr 2015, 10:06
Official
Hello dfsdfsdfsdf,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN

Best regards,