LM
Luvuyo M

1 reviews | Active since Sept 2015

21 Sept 2015, 17:17

Very ****ed-Off

Why do I pay R241.00 every month for a **** service that won't even do a simple request that I will be charged R50 and which I am not supposed to pay for.<br> <br> I called Cell C three ****en times today to activate my sim swap but I was given endless promises that I will be called and the last call I requested to speak to their Supervisor by the name of Algar and he promised that I will be called within 30 minutes but no one called me.<br> <br> If this **** is not sorted within the next 24 hours,I will settle my contract and port to another network that will satisfy my needs because I wont pay my hard earned money for **** that doesn't satisfy me.

0
Replies (1)
Cell C
Cell C's reply22 Sept 2015, 07:03
Official
Hello lmlandu,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN