VERY LOW STANDARD SERVICE FROM CELL C.

Item: Cell C
Rating: 1
Author: Louanne P

Waited 2 1/2 weeks for a phone to be delivered and still cannot use it. I have been phoning 184145, four times already to have the line activated, each time holding on between 25-37 minutes, and still have not been able to reach them to activate the account. I even e-mailed customer care with no luck. Why is it so difficult to get service from cell c.

Helpful (0)

Replies (3)

Cell C's replyOfficial

10 Nov 2022, 11:12

Dear Louanne Pretorius

Thank you for contacting Cell C regarding your activation request.

Kindly receive our apologies for the delayed resolution. Please advise if you are referring to a new line activation request?

Regards
^ZM

Cell C's reply10 Nov 2022, 11:12

Official

Louanne P's updateReviewer Update

10 Nov 2022, 11:15

Good day,

Yes, I am, I have had to phone 3 times now, the last time I held on for 58 minutes and had to put the phone down eventually.

Louanne P's update10 Nov 2022, 11:15

Reviewer Update

Good day,

Yes, I am, I have had to phone 3 times now, the last time I held on for 58 minutes and had to put the phone down eventually.

Cell C's replyOfficial

10 Nov 2022, 11:16

Dear Louanne Pretorius

Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM

Cell C's reply10 Nov 2022, 11:16

Official

Dear Louanne Pretorius

Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM