VERY IRATE CUSTOMER

I took out a 24 months mobile contract with them on 15 March 2019. Provided 90-days statement of my Capitec acc. Received an sms on 1 May informing me that I am R549.70 in arrears. I called immediately. I was still in a mall. Had to answer 3 questions to validate my identity. But failed when it came to bank acc. They then refuse to proceed with my query. I did it twice and was very surprised. I then went into their store, just to find that they loaded an ABSA acc. By that time I have already logged a telephonic complaint and sent email. They then fixed the bank details and then I get another sms informing me that I am now R1099.40 in arrears. I was so shocked. Received an unprofessional callback from them iro my logged call, which just irritated me without any solution. Then back to the store, just to be told that they have no record of the R1099.40. Then I get an sms informing me that R500 will be deducted from my account. I never authorized that deduction. I queried it, but thot let it go. I'll just follow up to make sure that it is CellC because no one could trace the request. Total was deducted. So now I am R49.70 in arrears. On Saturday I wanted to buy data, but was rerouted to an automatic voice. Saying my phone has been disconnected. So now there is no way to get hold of them, except for going back to their store. I am super irritated by them. So for their fault, i.e. loading incorrect bank account, I am paying the price. I'm still waiting on a response on 2 x emails and I sent 3rd one already. I am still disconnected and still have 22 months left with this *********** and unprofessional service provider.