SFFT
Sente Fikile Fixx Tladinyane

1 reviews | Active since Jun 2018

15 Dec 2018, 12:00

VERY IRATE AND ****ED OF CELLC

I am soo sick and tired of cellc and this stupid get more. The thing was supposed to be canceled on the 12 of December yet I am billed for the whole of December and when I called and asked one of the rude and impatient. Unprofessional consultant who didn't want to listen but wanted me to listen to her didn't help much. I need this sorted out immediately and that get more charges removed from my account.. I will never recommend cellc to anyone if it's not their network it's their ****ty service just like telkom. And the girl I was talking to from get more needs more training regarding customer service she is clueless and doesn't know what she is doing.. I'm very irate with this product i regret taking up a contract with cellc. Another thing I was told I will pay 299 plus my insurance which is 95rand however I'm forever paying an extra amount regarding tax of which I still don't understand as that was not part of the deal. I check my statement every month there's a tax amount I don't understand all the time.. It's not even 5 months but I'm already gatvo of cellc nxa

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Replies (1)
Cell C
Cell C's reply15 Dec 2018, 12:25
Official
We are in receipt of your complaint and apologize for the poor service you have experienced.

One of our team members will liaise with Get more services and assist.

Regards 
Cell C I PN