AJ
ASANDA J

1 reviews | Active since Aug 2020

31 Jul 2023, 08:37

Very Frustrated

I do not know what is wrong with this company.

Last they told me that the enquiry that was made without my approval was going to be removed.

This weekend I receive an SMS that an enquiry has been made on my name. I check today and its Cell C again. Why does this company keep doing this and this messing up with my credit score. My contracts are expiring end August all 3 will be cancelled . Every time I complain nothing gets done, i just receive a call and that they will get back to me and that will be the end of it

Please remove these enquiries on my name. I just received a notification from clear score that the credit enquiry that was done in June just reflected

alert-bell Activity New Enquiry Enquiry Date 28-07-2023 Subscriber Cell C

Enquiry added A new enquiry by Cell C was added to your July report.

ENQUIRY DATE 20th Jun 2023 ORGANISATION NAME Cell C

0
Replies (2)
Cell C
Cell C's reply31 Jul 2023, 09:17
Official
Good day  ASANDA 

Thank you for getting in touch. 

We will send a request to our Support team for an ITC update. Please accept our sincerest apologies. 

^NT
AJ
ASANDA J's update31 Jul 2023, 09:29
Reviewer Update
But who gave Cell permission to do another enquiry on the 28 July 2023. You keep apologising and nothing is being done. I am fed up with this company, you guys are ****ing up my credit score.