IM
Ismail M

1 reviews | Active since Nov 2017

03 Feb 2021, 12:42

Very dissapointed

I have a huge problem with Cell C.They upgraded my wifi contract last year in May 2020 Sometime...It's Feb 2021 and I still haven't received my new wifi ****le and the old one battery is packed up.I can afford the contract any more as the lockdown killed my finances and I have a new born baby and 3 kids to take care of and we on short time.I emailed them on 3 occasions and no reply.Pks help.I won't recommend Cell C to anyone

0
Replies (2)
Cell C
Cell C's reply03 Feb 2021, 13:07
Official
Hi Ismail

We would like to sincerely apologise for the inconvenience and delay in resolving your query. 

We have referred your query to our Support Team for assistance. One of the consultants will contact you to provide assistance. 

^MM
IM
Ismail M's update03 Feb 2021, 13:33
Reviewer Update
I did just like to know what alternative I have.Cos I want to cancel my contract as I cannot afford it any longer