VERY DISAPPOINTING service

Once again after I have complained on this platform I have not received any assistance as to regards my issue of paying for a contract that is not valid or of assistance to me. For 2 months now I have been paying a simcard (contract) that has been inactive due a technical issue by Cell C simcard, and what is worse, this is not the first time such has arise, and I feel that I am being taken for a fool by not resolving the issue. As I have previously indicated I will not be paying for a sim swap when this was never my accountability to begin with.

Really disappointed at Cell C for their behaviour