SN
Sylvester N
1 reviews | Active since Apr 2015
06 Jul 2015, 16:42
VERY DISAPPOINTED BY CELL C
I have never been disappointed by a telecommunications service before but Cell C had to be the first to disappoint me. I've app**** for a low-cost contract (ZTE Moderm) for R69.00X24 months, I made the arrangements on the 26th June 2015 with the agent named Vusi Masia, the contract was pre approved over the phone with an agent phone, then Vusi called me 2 days later to tell me that my banking details were incorrect, I forwarded him my banking statement with my account number & branch number. Almost 3 weeks later still no contact from Cell C, that made think that I'm less important. Thank you Cell C, I'm no longer interested.
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Replies (1)Cell C's replyOfficial
07 Jul 2015, 07:33Hello Vusi.Sylvester03,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply07 Jul 2015, 07:33
Official
Hello Vusi.Sylvester03,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
