Very cross with cell c
I am Annalie Nel and I am furious this morning. Received a sms they are deducting my monthly payment on the 20th December 2022.i called the call Centre and told them I will only get paid the 23.call Centre will get back to me, which obviously never happened. Spoke to a guy from sales yesterday and he assured me cell c will only do tracking and not deduct payment. So I woke up this morning with a hel of a stress the money deducted from my account and no money in my account. I can reverse the payments but it is going to cost me. Cell c thank you for making this festive season stressful. Where can I contact the CEO, want to confirm b if he would be happy. I am going to reverse the payments and will forward the amount to you, to pay me back.
I am also going to hallo Peter, just to show people how much Cell C care for the people who is loyal and keep there company doors open. I spend quite a lot with you monthly.
Please place this on all your websites.
Regards
Annalie Nel
Thank you for contacting us regarding the early debit query.
Please receive our sincerest apologies for the unpleasant service received thus far.
Kindly email us your bank statement showing the bank charge for the reversal to *** so that we can escalate the matter. Please use the following as your subject line- HP: Annalie Nel *** ***.
Regards
^GN
Best regards,
Thank you for contacting us regarding the early debit query.
Please receive our sincerest apologies for the unpleasant service received thus far.
Kindly email us your bank statement showing the bank charge for the reversal to *** so that we can escalate the matter. Please use the following as your subject line- HP: Annalie Nel *** ***.
Regards
^GN
Best regards,
