AJ
Andrew J

1 reviews | Active since Feb 2021

19 Feb 2021, 09:20

Very bad severe from cellc. I don't think cellc have any customers service experience

I sent a complaint on this group about the bad serviced from cellc. I sent this complaint on the 9th of February 2021. On the 10th someone from cellc social media call me and I explained the reason I lock the complaint. The lady sad that she will get back to me and from that day no one from cellc got back to me, I want to cancel my contracts (3)with them I cant go on like this with a company that don't look after there customers.

0
Replies (2)
Cell C
Cell C's reply19 Feb 2021, 13:32
Official
Dear Mr. de Jager 

Thank you for getting back to us.

Please accept our apologies for the delay in resolving your query. Your query is still in handle, our Consultant Ms. Ngcobo will contact you with feedback from the call recordings.

^NZ
Cell C
Cell C's reply19 Feb 2021, 13:44
Official
Good day Andrew

Thank you for contacting us.

We will follow up and and contact you with feedback. 

^YM