VERY BAD SERVICE/NO SERVICE FORM CELL C

So dissapointed in CELL C. Reported a FIBRE problem with Cell C last week already. To date I am yet to receive any kind of correspondence/communication from either them or Vumatel. According to Cell C the problem is not with them BUT they said that they will report the problem to. I work from home and have two sons at Varsity that needs to write exams online. Absolute disgrace. When SADV was the fibre provider in this area the service was great but since Vumatel took over it went all down hill and Cell C just looks the other way. Sorry Cell C but you are supporting Vumatel by signing your clients up through them so you should make sure you are using reputable suppliers. Luckily I am on a month to month with both Cell C and Vumatel and even though Vumatel is the only Fibre provider in the Kenmare ext 4 area, I would rather go back to LTE than having to battle with NO SERVICE AT ALL!!!!!