SM
Sandra M

1 reviews | Active since Jul 2012

09 Oct 2025, 12:01

Very Bad service from Cell C

Cell C is the worst service provider with *********** people. After 10 years of having a contract with the company, I wanted to switch to prepaid. Cell C disconnected the line and now I am struggling with them to reconnect the line for now. I have been sent from one dept to another for the last two weeks and they are just not interested in resolving this issue. Pathetic service provider who closed all the stores in my area.

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Replies (2)
SM
Sandra M's update09 Oct 2025, 12:11
Reviewer Update
I want cell c to reconnect my line!!!!!! I hope there is someone intelligent enough at cell c to do it!!
Cell C
Cell C's reply09 Oct 2025, 12:32
Official
Dear Sandra,

Thank you for reaching out to Cell C.

We are truly sorry to hear about your experience and understand how frustrating this situation must be, especially after being a loyal customer for so many years. Please accept our sincere apologies for the inconvenience caused.

Our team will prioritise your case and work diligently to resolve this matter as quickly as possible.

Thank you for your patience — we value your support and are committed to making this right.

Regards,
Cell C | NR