Very bad service at the business desk

<p>I started the process apply for a corporate cell phone account on 23 January 2017. I was referred to Refiloe Morailane who assisted me. After sending through all the required documents, she simply stopped responding to me emails and her phone goes to voicemal. After trying to get hold of her for a week, I spoked to her team leader Nasasha Soodeyal on 16 February, who promised to investigate the matter and give me feedback and I emailed her all the documents again. I've been following up with her since Tuesday and now she is not responding to my emails and returning my calls. I phoned her 16 times over the last view day and keeps on getting a message from the consultants that she will call me shortly. Still no return call. I reported this yesterday and wat told to talk to her manager, Charlene and was told that she will call me. Still no call!!!! I am currently holding on the line to talk to Natasha or Charlene, been over half and hour and still nothing!!! I do not understand what is going on!!!</p>