very bad service and no feedback

<p>Found out last month that Cell C Getmore has been deducting money from my account without my permission since June 2016. Called them to query this and a case was logged for me on the 20th last month. I was told i would get a refund within 30 days. But when I called yesterday to find out about the progress of the case nd when i would get my refund, no one seemed to have a clue and l was told to call Cell C billing department, they also couldn't tell me whats going on. I find it soo annoying that CELL C finds it soo easy to ***** money from me but when I need a refund I must jump through hoops and beg them for my money. I want my refund paid into my bank account just like you debited me via my bank account. Its so sad that we have to come here at Hellopeter and complain before you can take us seriously.</p>