1 reviews | Active since Jan 2017

08 Dec 2017, 13:27

VERY BAD SERVICE AND CUSTOMER CARE

Due to untrained/uniformed or just careless operations of Cell C customer care consultants, my credit record has been crippled. Upon requesting this to be resolved since the 28th December 2016, I have been sent from pillar to post, case after case has been opened, however no one has been able to rectify what has proven (through a call recording) to be Cell C consultants error.

In January, the fault was supposedly 'rectified' (as I was able to open an account) but now, a year later I am STILL dealing with the same issue.

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Replies (1)
Cell C
Cell C's reply08 Dec 2017, 14:19
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN