SM
Sikhumbuzo M
1 reviews | Active since Apr 2022
06 Apr 2022, 11:25
Very bad service
I did not have a call from Cell c since they promised to contact me... So it means they don't really care how their customers feel...
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
06 Apr 2022, 12:13Good day Sikhumbuzo
Thank you for reaching out to us.
Do you perhaps have a reference number that we can use to follow up with? We apologies for the delay.
^NT
Thank you for reaching out to us.
Do you perhaps have a reference number that we can use to follow up with? We apologies for the delay.
^NT
Cell C's reply06 Apr 2022, 12:13
Official
Good day Sikhumbuzo
Thank you for reaching out to us.
Do you perhaps have a reference number that we can use to follow up with? We apologies for the delay.
^NT
Thank you for reaching out to us.
Do you perhaps have a reference number that we can use to follow up with? We apologies for the delay.
^NT
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Sikhumbuzo M's updateReviewer Update
06 Apr 2022, 12:19My reference number is ***-7
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Sikhumbuzo M's update06 Apr 2022, 12:19
Reviewer Update
My reference number is ***-7
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Sikhumbuzo M's updateReviewer Update
06 Apr 2022, 16:14I upgraded my Data account with you guys i think in November and they did bring tge Sim card... I only used it for one month and after then it was suspended till today... The reason for that is.. cell C failed to Debit the money for all those months even though they phoned me several time to make arrangements for debit... And now i am being told that i am on arrears... Which is totally unfair because it's not my fault you guys dont debit on the dates we agreed on... And even worse you putting my name on the bad books.
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Sikhumbuzo M's update06 Apr 2022, 16:14
Reviewer Update
I upgraded my Data account with you guys i think in November and they did bring tge Sim card... I only used it for one month and after then it was suspended till today... The reason for that is.. cell C failed to Debit the money for all those months even though they phoned me several time to make arrangements for debit... And now i am being told that i am on arrears... Which is totally unfair because it's not my fault you guys dont debit on the dates we agreed on... And even worse you putting my name on the bad books.
SM
Sikhumbuzo M's updateReviewer Update
06 Apr 2022, 16:24I actually want explanation, regarding the arrears issue i will not pay extra money for your guys mistake... And after i payed the amount i am owing i want to cancel the contract... I am really not happy with your service...it is tempering with my credit score.
SM
Sikhumbuzo M's update06 Apr 2022, 16:24
Reviewer Update
I actually want explanation, regarding the arrears issue i will not pay extra money for your guys mistake... And after i payed the amount i am owing i want to cancel the contract... I am really not happy with your service...it is tempering with my credit score.