1 reviews | Active since Dec 2010
Very Bad Service
Good day,<br> <br> I have been having issues with my Cell C data from February of this year. I migrated to a top up contract and since the migration my Sim has not worked at all. I have phoned the customer service and did all they asked and then i went into the Cell C shop in Alberton and did a Sim swap as i was told and my date is still not working. I have tried this Sim in my cell phone and in my ****le and it just won't work. Then the shop wants me to send my ****le in for repairs or bring my laptop in to test that but what is the use if the Sim won't even work in my cell phone. I am getting very frustrated because i have now paid for two months for something i can't use and something Cell C can't seem to fix. I am tiered of people telling me that the Sim works because clearly it doesn't. I need this fixed asap as my partner needs Internet for her studies. <br> <br> How many more hours do i have to spend on a phone or in your shop to have this fixed!!!<br>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
