1 reviews | Active since May 2016

18 Oct 2016, 14:25

Very Bad Service

<p>I'm now a defualter because of your poor service. I've asked for voice records to support my statement. I told the person who was helping me to give the settlement which he did and I said I'm settling the account. He said he will update the record to show as paid up. I've sent proof of payment. Now they can't find the records, why i'm not suprised.</p> <p>I regret the day I walked into your store.</p>

0
Replies (4)
Cell C
Cell C's reply18 Oct 2016, 14:29
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply19 Oct 2016, 08:49
Official

Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C
Cell C's reply19 Oct 2016, 09:59
Official

As per communication, Lungi will revert with feedback.

Regards

Cell C | PN

Cell C
Cell C's reply26 Oct 2016, 08:49
Official

Lungi has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN