Very bad service
<p>I ordered s7 edge silver dual sim and huwaei P8 lite dual sim</p> <p>Cell C sent a normal S7 gold.</p> <p>I returned the phone S7 gold with the sim.</p> <p>Cell C then sent a s7 edge black without the sim.</p> <p>I decided to keep it seeing that i need a phone urgently.</p> <p>Today i recieved my Cell C simcard.When i wanted to put it into phone i discovered that it is an s7 edge 935 and that it is not dual sim capable.</p> <p>Cell C has about 20 recordings of me asking for a dual sim phone.</p> <p>I am tired of this terrible service.</p> <p>Someone from Cell C please sort out this mess.</p>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
The person from Cell C hellopeter dept. contacted me. He managed to convince me that it will be a long fight since i have opened the phone and used it already.Seeing that i am tired of all this bullshyte and bad service i have decided to keep the phone and get myself another cheapie that can take dual sims.
Now i have an issue with the new sim.It is not working and i phoned yesterday to get it activated and it is still not working.Does a sim swop really take this long.
I am so tired with this ****. I get why people use mtn and vodacom.....
I wonder how i can be a happy customer after all this ****.....
Do not know wot do anymore.....
The person from Cell C hellopeter dept. contacted me. He managed to convince me that it will be a long fight since i have opened the phone and used it already.Seeing that i am tired of all this bullshyte and bad service i have decided to keep the phone and get myself another cheapie that can take dual sims.
Now i have an issue with the new sim.It is not working and i phoned yesterday to get it activated and it is still not working.Does a sim swop really take this long.
I am so tired with this ****. I get why people use mtn and vodacom.....
I wonder how i can be a happy customer after all this ****.....
Do not know wot do anymore.....
Still not resolved....
Still not resolved....