VERY BAD SERVICE

I will to comment on Cellc, the service i received from Cellc in President Square was very bad. 1st i went there to cancel the account as im no longer working. They told me to pay R1070. 00 to settle the account and bring the proof of payment. When ever i go to the store they say they are off line. Today 20 January 2022 i went to the store to close the account they now told me that i still need to pay R347. 47. Like i told them im not working thatd why i went there in the 1st place to get the settlement done. Very BAD SERVICE