DM
Dumi M

1 reviews | Active since Sept 2016

14 Sept 2018, 11:56

VERY BAD SERVICE

ITS BEEN 14 DAYS SINCE MY CELLPHONE WAS LOST AFTER WITH HAD A HOUSE ******* AT GUNPOINT AND I STILL DONT HAVE THE ITC NUMBER. IM TOTALLY UNHAPPY WITH THE CELL C SERVICE. OTHER NETWORKS GIVE YOU ALL THE ITC NUMBER SAME DAY. I WAS TOLD CELL C CANT BLACKLIST MY PHONE BECAUSE WHEN I BOUGHT IT, IT HAD MTN SIM CARD BUT THAT MTN SIM CARD I NEVER USED, IMMEDIATELY AFTER BUYING THE PHONE I INSERTED THE CELL C SIMCARD. I JUST UPGRADED MY CONTRACT BUT I WILL GO TO THE CELLL C STORE AND CANCEL IT WITH IMMEDIATE EFFECT

0
Replies (4)
Cell C
Cell C's reply14 Sept 2018, 12:06
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply14 Sept 2018, 14:50
Official

Lungi could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply17 Sept 2018, 12:42
Official

Lungi contacted you and you confirmed to have received the ITC ref no.

Regards

Cell C | PN

Cell C
Cell C's reply17 Sept 2018, 12:44
Official

Lungi contacted you and you confirmed to have received the ITC ref no.

Regards

Cell C | PN