VERY Bad service

About a month ago I made an upgrade at CELL C for Huawei P10 Lite Gold online where I had to wait for about two weeks for my phone to be delivered,I then made a follow up to check what was with the delays,I was told that when they went to deliver my phone they couldn't get me,ofwhich I found it to be a lie because I am at work six days a week.they then told me that they gave it to someone else that really ****ed me off because that clearly meant that I wasn't as important to them then I cancelled.I then went to the store where I couldn't find gold.I tryed online again and to my "Luck"according to Neo who made my upgrade they had my phone on stock because they had 50 available.I went throught the application processes and was told that my phone would be delivered within 3 to 7 days.It has been now two weeks and I'm still waiting.Im getting tired of Cell C poor services.They are not giving me the phone for free.I will be paying for that phone.I want the matter to be resolved ASAP.