1 reviews | Active since Nov 2017
VERY BAD SERVICE
On the 11/11/2017 i handed in my cell phone for warranty claim,the lady by the name cherrol...and others. she treed me like stupid/dog when i am telling her the problem of my phone.this the second time i am experiencing this kind of bad service,the boulders staff are not profession like other branches. the must stop this nonsense of attitude because me and my family we like cellc
service is really very bad.they must change their behavior or get proper training
Good morning Happy
Thank you for notifying us of the above.
Sincere apologies for the manner in which this matter was handled and for the inconvenience caused. This is not norm or standard of service we want for our customers.
This will be addressed with the store manager to have this kind of behavior rectified.
Regards
Cell C | PN
Good morning Happy
Thank you for notifying us of the above.
Sincere apologies for the manner in which this matter was handled and for the inconvenience caused. This is not norm or standard of service we want for our customers.
This will be addressed with the store manager to have this kind of behavior rectified.
Regards
Cell C | PN
Hi Happy
Kindly refer to Lungile's email for further assistance.
Regards
Cell C | PN
Hi Happy
Kindly refer to Lungile's email for further assistance.
Regards
Cell C | PN
Good morning Happy
As per feedback, Lungile will be communicating with you via email.
Regards
Cell C | MM
Good morning Happy
As per feedback, Lungile will be communicating with you via email.
Regards
Cell C | MM