Very bad response to customer issues and work!!!????
so I was on Telkom Mobile and decided to prt to Cell C because I was deceived about their data packages. Now I try to port back and am told I have to wait to whole months before it gets sorted. Now I patiently wait and when it's time to sort it out. I got it done on a Thursday so that hopefully by the time the weekend is over my line will be up and running on Telkom. Saturday afternoon at about 4pm thereabouts I loose network and all communications on my cell c number which is what I was told will happen when the port is done. Now I get back home, put the Telkom mobile sim in the phone load 200R airtime and place a cal only for the contact to tell me that the number came on as a 061 number which isn't the number I ported to. I phone cell c and this annoying ignoramus of a lady tell me that the issue is from Telkom and after being so rude hangs up. Now I phone Telkom and they actually tell me that the port request was cancelled twice by cell c. I phone them back and ask to speak to a supervisor only for me to be dropped again. What hurts is that I have some pending deals and I need my number to be live, I can't afford to go dark not for nothing in the world. Now because of someone's
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication soon and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication soon and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
