1 reviews | Active since Jul 2012
VERY BAD NETWORK ISSUES AND NO CHANGE FOR A WEEK
This is a complaint about persistent network problems most especially in my area Bryanston Ext. 3. I had network issues like two months ago in Bryanston and also Midrand and I complained until it eventually got better but since last week thursday, 29 October 2015, the problem has started again but only in my area Bryanston Ext 3, as soon as I park my car the network coverage vanishes. I have lost count of the number of times I have contacted Cell c and until now I am waiting for a so-called technician to call me and come to my area. This is extremely and utterly frustrating as no one can get a hold of me, the phone basically becomes useless. If I had the money right now I would cancel my contract with immediate effect. I have never had such an experience with a network. From where I am sitting, I am a very unhappy customer. I will not say more lest I allow my emotions to get the better of me. I really hope my challenge will be resolved soonest!!
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
