Very bad customer service from Cell C

First I got the wrong contract from Cell C because their consultant gave me the wrong information. Then I tried to cancel the contract within the 5 day waiving period. I had 5 consultants assisting me and after 9 days I phoned for feedback I was told I must give a 30 day notice period...from that day and not even the day I originally cancelled.

I'm suppose to have an open line with a limit of R 400 and yesterday I was not even on the phone for 30 seconds on the phone when the phone went dead and the voice prompt me that I have to upload airtime and with the contract it doesn't allow me to upload prepaid airtime. So what the hell must I do in the mean time?!

The call centre of Cell C is absolute useless and they keep on telling you sorry for the inconvenience, but no one can assist you with the inconvenience. I've asked to speak to the manager, but then they put me on hold and every couple of minutes they listen if I'm still holding on and then put me back on hold again until I'm forced to end the call.

I definitely don't recommend Cell C to anyone. The call centres are useless, you will never get hold of a manager and when they tell you they will phone you back they don't.

Because of their incompetence I now have 2 contracts running simultaneously and after asking them to listen to the recording where I specific asked for the new contract to start on the 24th of July, my request was ignored and the new contract started immediately which is a breach of contract from Cell C's side, but no one at Cell C was assisting me in this matter. Every time I got to a new consultant I had to repeat my whole story again spending hours on the phone which is so unprofessional. They finalize this case without even asking if I'm satisfied; only an sms to state I must give 30 days notice which adds up to 40 days because it took them 10 days to "try" to resolve the issue and now I must suffer the consequences of their incompetence.

I will definitely never do business with Cell C again!