Very bad customer service

<p>I moved to Australia and in the process cancelled my contract, as I would no longer use it. I paid the penalty fees and assumed everything was fine, only to see a debit order going 2 months later, double the normal debit order. While phoning them on international minutes, I was transferred to 5 different departments, of which the last one was legal. After more than 1 hour on hold, I had to put the phone down cause it was simply causing me too much.</p>