fM
faith M
1 reviews | Active since Jun 2015
03 Jun 2015, 18:23
very angry
Got a contract with cell c since from 26/01/2014,its a 9720 blackberry phone....on the 24/05/2015 when I charged my phone it couldn't charge took it to randffontein cell c on the 25/05/2015 and they booked it in for repiers. On the 02/06/2015 they send a msg saying I can come collect my phone, when I got there they tell me its beyond repair... I mean how do I pay 4 a contract phone that is beyond repair... Am not gonna be using it 4 the next 7 month BT am gonna be paying for it.... its not fair the phone stopped charging and am still paying 4 it...
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Replies (1)Cell C's replyOfficial
04 Jun 2015, 07:33Hello missfaith,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Jun 2015, 07:33
Official
Hello missfaith,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
