GJ
Genevieve J
1 reviews | Active since Jun 2022
25 Jul 2023, 08:16
Very abusive situation with Cell C!!!!
I have been having an issue with Cell C for 5 weeks now. The wrong phone was delivered to me. That phone was collected but now I have to pay for a contract for which i don't have the phone or the sim cards. I feel terribly abused by this situation.I have spent hours over the past 5 weeks phoning in to get this shorted ... but nothing...
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Cell C's replyOfficial
25 Jul 2023, 09:40Dear Genevieve Jones,
Thank you for bringing this matter to our attention.
We're sorry to hear about your frustrating experience you have had with us, that's not the level of service we aim to provide. The matter has been referred to our Social Media Team and, one of our friendly consultants will contact you to assist.
Regards,
^TN
Thank you for bringing this matter to our attention.
We're sorry to hear about your frustrating experience you have had with us, that's not the level of service we aim to provide. The matter has been referred to our Social Media Team and, one of our friendly consultants will contact you to assist.
Regards,
^TN
Cell C's reply25 Jul 2023, 09:40
Official
Dear Genevieve Jones,
Thank you for bringing this matter to our attention.
We're sorry to hear about your frustrating experience you have had with us, that's not the level of service we aim to provide. The matter has been referred to our Social Media Team and, one of our friendly consultants will contact you to assist.
Regards,
^TN
Thank you for bringing this matter to our attention.
We're sorry to hear about your frustrating experience you have had with us, that's not the level of service we aim to provide. The matter has been referred to our Social Media Team and, one of our friendly consultants will contact you to assist.
Regards,
^TN