Verbal agreement not met & bad customer services.

This is now the 3 time I have problems with Cell C and receive numerous time terrible customer services from Cell C. If they are not in the mood to assist you, they just cut the call and you have to phone back and wait back in the Q again. I will not recommend Cell C to anyone. <br> <br> I received a call from the sales department about my Cell C upgrade, over the phone and it's a legal binding verbal agreement as a signed contract. There was nothing noted if I take the upgrade that I will pay pro-rata, then I would have waited for another month. As I work on a budget. I did not agree to any pro-rata payment or advised that I have to pay a pro-rata payment of x amount end of the month. Requesting a refund. <br> <br> I logged my complaint with Cell C on the 29/07/2015, receive confirmation that the complaint was logged by Pholile and that \Cell C will get back to me in 24 hours (***)"";I must not contact them again\"". I'm still waiting for my feedback.... <br> <br> This is unacceptable"